1. Introduction

This Privacy Policy describes how Pyinv GmbH, a software development company based in Heidelberg, Germany, collects, uses, and protects your personal information when you use our services or visit our website.

2. Information We Collect

2.1. Information You Provide

We collect personal data you voluntarily provide through forms, email communication, or account registration, including but not limited to:

• Full name, company name, and contact details (email address, phone number)

• Billing and payment information

• Project-related correspondence and documentation

2.2. Automatically Collected Data

We automatically collect technical data such as IP address, browser type, operating system, pages visited, and access times to improve performance, security, and user experience.

2.3. Cookies and Analytics

We use cookies and similar technologies to understand user behavior and improve services. You may disable cookies through your browser settings, but this may limit website functionality.

3. Purpose of Data Processing

Your data is processed for the following purposes:

• To respond to inquiries or support requests

• To manage contracts and project delivery

• To fulfill legal and accounting obligations

• To improve our services and website

4. Legal Basis

Data processing is carried out based on Art. 6(1)(a), (b), and (f) GDPR — consent, performance of a contract, and legitimate interest, respectively.

5. Data Retention

We retain your data only for as long as necessary for the purposes mentioned above or as required by law.

6. Third-Party Services

We may share data with trusted service providers (e.g., hosting, analytics, legal/accounting support) under data processing agreements in compliance with GDPR.

7. International Data Transfers

Any data transfers outside the EU/EEA occur only if an adequate level of protection is ensured (e.g., through SCCs or adequacy decisions).

8. Your Rights

Under the GDPR, you have the right to:

• Access, rectify, or erase your data

• Restrict or object to processing

• Data portability

• Lodge a complaint with a supervisory authority

9. Data Security

We implement appropriate technical and organizational measures (TOMs) to protect your personal data from unauthorized access, alteration, or loss.

10. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Changes will be published on this page with an updated effective date.

12. Contact Us

If you have questions regarding this Privacy Policy, please contact us at [email protected]